Support & FAQ
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Frequently Asked Questions
General Questions
What is BeastBuyer?
BeastBuyer is a mobile app that helps you discover amazing deals by swiping through products from various online retailers. Like a dating app for shopping - swipe right on products you love, left on ones you don't, and save money on your favorite items!
Is BeastBuyer free to use?
Yes! BeastBuyer is completely free to download and use. We may offer premium features in the future, but core functionality will always remain free.
How does BeastBuyer find deals?
Our platform aggregates products from multiple online retailers and uses smart algorithms to show you the best deals based on your preferences, browsing history, and trending products.
Account & Settings
How do I create an account?
Download the BeastBuyer app from the App Store or Google Play, open it, and tap 'Sign Up'. You can register using your email address or social media accounts.
I forgot my password. What should I do?
On the login screen, tap 'Forgot Password?' and enter your email address. We'll send you instructions to reset your password.
How do I delete my account?
Go to Settings > Account > Delete Account. Please note that this action is permanent and will delete all your saved products and preferences.
Shopping & Orders
How do I purchase a product?
When you swipe right on a product or tap to view details, you'll see a 'Buy Now' button that will take you to the retailer's website to complete your purchase.
Does BeastBuyer process payments?
No, we don't process payments directly. When you purchase a product, you'll be redirected to the retailer's website where you'll complete the transaction securely.
What if I have an issue with my order?
Since purchases are made directly through retailers, please contact the specific retailer's customer service for order-related issues, returns, or refunds.
Features & Functionality
What does 'Super Like' mean?
Super Like is a special feature that saves a product to your priority favorites list and helps our algorithm show you more similar items. It's like telling the app 'I REALLY love this!'
Can I search for specific products?
Yes! Use the search icon in the app to find specific products, brands, or categories. You can also filter by price range, category, and retailer.
How do product recommendations work?
Our smart algorithm learns from your swipes, saves, and interactions to show you products you're more likely to love. The more you use the app, the better the recommendations become!
Privacy & Security
Is my personal information safe?
Yes! We take data security seriously and use industry-standard encryption and security measures. Read our Privacy Policy for detailed information about how we protect your data.
Do you share my data with third parties?
We only share data with service providers necessary to operate the app and with retailers when you choose to make a purchase. We never sell your personal information. See our Privacy Policy for details.
Technical Support
The app isn't loading properly. What should I do?
Try these steps: 1) Check your internet connection, 2) Force close and restart the app, 3) Clear the app cache in settings, 4) Update to the latest version, 5) If the issue persists, contact our support team.
Which devices are supported?
BeastBuyer is available for iOS 14+ and Android 8+ devices. Make sure you're running the latest version of your operating system for the best experience.
Other Ways to Reach Us
You can also reach out through these channels:
Email Support
support@beastbuyer.com
We typically respond within 24-48 hours
Social Media
Follow us and send us a message:
Twitter: @BeastBuyer
Instagram: @BeastBuyer
Facebook: /BeastBuyer
Feedback & Suggestions
feedback@beastbuyer.com
We love hearing from our users! Share your ideas to help us improve.
Business Inquiries
business@beastbuyer.com
For partnerships, press, or business-related questions
Support Hours
Our support team is available Monday-Friday, 9:00 AM - 6:00 PM EST. We'll respond to messages received outside these hours on the next business day.